FAQ’s

Log into your UltraCamp account to make reservations, changes, and to view your account information.

Camps typically run Monday through Friday, 9:00am-3:30pm.

Scheduling is by far the most difficult facet of our programs. Camps and classes require advanced registrations so that we can properly prepare for your experience. It is very difficult for us to adjust to last-minute changes and cancellations. If you cancel your registration it also means that we could have booked other folks in your place. Even though we may have waitlists people tend to make other plans when they don’t get a spot so the process of activating someone from a waitlist is incredibly time-consuming and often not successful. For these reasons, we must strictly enforce the following cancellation policies. Please contact us if you have any questions:

Policy:

  • More than 2 weeks prior to your start date, you can receive a full value credit toward future programs. This credit does not expire. 

  • There will be NO refunds nor credit given within 2 weeks of your start date and no transfer options. All forfeited tuition costs will be reallocated to our scholarship program.

If you need to make changes to any registration please email admin@communitysailing.org as soon as possible to provide the name of the participant, and which camp(s) you need to adjust.

If you are requesting a credit because of an incredibly unique or extenuating circumstance that does not align with our cancellation policy, please click here.

In accordance with the contracts we hold to do business in our current locations, we are required to adopt a policy of no direct refunds.

<FOR BOULDER RESERVOIR – if you’re looking for Cherry Creek scroll down to the next FAQ.>

Hi {Primary parent first name} –

We are so excited to have {Participant first name} join us next week for {Session name}! Your Boulder Shore Director is:

 

Zoe (she/they): 973-464-9258

 

Please contact her (texting is best) if you have any on-site needs relating to your child during camp hours. Below is some basic info about camp to get you started:

What to Bring:

  • Water – Please pack enough water for the entire day (insulated bottles and ice is recommended). We do have water refill stations available but in our strictly outdoor environment, it is difficult to regulate the temperature.
  • Lunch, sunscreen, towel, and close-toed shoes (water shoes, crocs with a back strap, or old sneakers work great).
  • If you have them – Personal PFD and helmet (bike helmets are fine). The ones we supply will be assigned to each camper for the week. Although it is definitely not mandatory, if you are able to provide your own, your child will most likely be more comfortable in gear they’re used to wearing.

Inclement Weather

We will do our best to keep campers in camp all day unless there is an imminent ongoing weather-related safety concern. In the event, that there may be an early dismissal we will do our best to verbally warn everyone at drop off, but we do ask that parents monitor the weather and be prepared to pick up children in a timely manner if extreme inclement weather is imminent. We will be texting parents in such a situation, so please be cognizant of this.

Tipping

Our instructors work very hard to ensure the safety and enjoyment of our summer camps. Please consider tipping if you feel that your child has had an exceptional experience in our camp . It is certainly not expected or required but is always appreciated (suggested amount $20).

Boulder Reservoir Rules

Please remember that dogs are not allowed inside Boulder reservoir at any time between Memorial Day and Labor Day. If you are doing anything other than actively picking up or dropping off your participant,  you must pay the park entry fee. 

____

SHOW THIS SECTION OF THE EMAIL TO THE FRONT GATE FOR ENTRY.

Camper’s Name: {Participant first name}

Dates: {Session start date} – {Session end date}

Camp Session: {Session name}

Camp Hours: 9:00-3:30pm

What to Expect on the first day:

Camp check-in will begin promptly at 9:00 am. If you are in the drop-off line please stay in your car. If your drop-off is located in the parking lot you can get out of your car and help transition your child to camp (this area is designated for our younger and beginner classes). Your child should already have sunscreen on as this makes things much more efficient. We will greet you at the turn for the sailboat ramp and let you know where to proceed based on your specific camp drop-off location.

If you have any questions, please take a look at our FAQs page as this will answer 90% of your questions. For anything else, please know that we short-staffed at the admin level so we appreciate your patience in advance and look forward to getting your child on the water this summer!

Regards,

The Entire CSC Team

 

Directions to CSC’s Location at the Boulder Reservoir: To get in through the front gate just let them know you’re attending a sailing event with Community Sailing. Enter the park and follow Reservoir Road by staying right to pass the beach and parking lots. Follow signs to the Sailboat Ramp. The Shore Director will greet you at this intersection and direct you to the exact drop-off location for your camp. Please drive slowly as this could be a high pedestrian traffic area.

 

<FOR CHERRY CREEK RESERVOIR>

Hi {Primary parent first name} –

We are so excited to have {Participant first name} join us next week for {Session name}! Your Cherry Creek Shore Director is:

 

Heath (he/him)303-519-2793

Please contact him directly (texting is best) if you have any on-site needs relating to your child during camp hours. Below is some basic info about camp to get you started:

What to Bring:

  • Water – Please pack enough water for the entire day (insulated bottles and ice is recommended). We do have water refill stations available but in our strictly outdoor environment, it is difficult to regulate the temperature.
  • Lunch, sunscreen, towel, and close-toed shoes (water shoes, crocs with a back strap, or old sneakers work great). Please no flip flops.
  • If you have them – Personal PFD and helmet (bike helmets are fine). The one’s we supply will be assigned to each camper for the week. Although it is definitely not mandatory, if you are able to provide your own, your child will most likely be comfortable in gear they’re used to wearing.

Inclement Weather

We will do our best to keep campers in camp all day unless there is an imminent ongoing weather-related safety concern. In the event, that there may be an early dismissal we will do our best to verbally warn everyone at drop off, but we do ask that parents monitor the weather and be prepared to pick up children in a timely manner if extreme inclement weather is imminent. We will be texting parents in such a situation, so please be cognizant of this.

Tipping

Our instructors work very hard to ensure the safety and enjoyment of our summer camps. Please consider tipping if you feel that your child has had an exceptional experience in our camp. It is certainly not expected or required but is always appreciated (we suggested $20).

____

Camper’s Name: {Participant first name}

Camp: Session: {Session name}

Dates: {Session start date} – {Session end date}

Camp Hours: 9:00-3:30pm

What to Expect on the first day:

Unless you have a State Parks Pass, the park entrance fee is required (however there is not always a gate attendant to collect payment). Camp check-in will begin promptly at 9:00 am in the parking lot in front of the Lake House building at the Marina. CSC staff and signs will clearly indicate specifically where. Children should come with sunscreen already on as this makes drop-off much more efficient.

If you have any questions, please take a look at our FAQs page as this will answer 90% of your questions. For anything else, please know that email is the best way to contact us as we are short-staffed at the admin level so we appreciate your patience in advance. Looking forward to having you join us!

Regards,

The Entire CSC Team

Specific Directions to Our Cherry Creek Reservoir Location: We are located in Cherry Creek State Park in Greenwood Village. Come in through the West entrance (by Cherry Creek High School). Then just follow the road (W. Lake View Rd) down and take your first left onto Marina Access Rd. Follow that road past the signs to the boat ramp/ inspection station and look for the CSC signs directing traffic flow in the parking lot near the Lake House. This is where we will go through our check-in process, and then direct your child to the area in which their Camp Instructor will be awaiting them.

We have actually shifted away from automatic discounts to be able to allocate more funds through our scholarship program and target families who need it and give less automatically to families who may not. This is why we don’t offer sibling or multi-camp discounts. The only automatic discount is our early registration pricing ($25 off before April 1).
Our scholarship program is very robust though and provides funding for many reasons, not all of which are financial. We focus on equity, diversity, and inclusion through BIPOC and LGBTQ scholarships. We also offer scholarships/discounts for military families, school staff, healthcare & mental healthcare workers, diversely-abled families, and Marshall Fire victims. Anyone can apply through this scholarship application which will provide some more details about our process. You only need to complete the form once for the whole family, just be sure to list all participants on the form. If a discount or partial scholarship makes this camp more accessible for you, we definitely want to help. We also want to be sure that our scholarship funds can impact the most number of people possible so please only ask for what you truly need.
In 2022 CSC raised over $34,000 through private donations from individual members of our community which was then used to fund 81 scholarships. There’s a reason “Community” is our first name. We are so appreciative of the support we receive that helps us share our passion for sailing with EVERYONE.
*A note about registration: We try to process all applications within 1 week, but times may vary. So if you would like to lock in your camp or class registration while you wait for your scholarship application to be processed, you can choose the 50% deposit with payment plan option. Scholarships can be applied retroactively by canceling remaining due payments and refunds.
  • Water – We ask that all participants pack enough water for the whole day to help us limit high touch areas involved in water refill stations, but we will have water available if need be.
  • Lunch
  • Sunscreen
  • Towel and change of clothes (if you’d prefer not having a potentially wet kiddo in the car)
  • Close-toed shoes (old sneakers work great). For safety reasons, flip-flops are not allowed.
  • Highly recommended – Personal PFDs and helmets (any hard helmet works fine). We will be assigning each camper their personal PFDs and helmets to use for the week. These will be disinfected daily prior to being put away for the evening. Although it is definitely not mandatory, if you are able to provide your own, this would be best.
  • IF APPLICABLE to the relevant timeframe of the camp (would be noted in your camp reminder email) 2 cloth face coverings – neck gaiters/buffs or cloth masks are fine. Please be sure that neck gaiters are properly sized to fit securely over your child’s nose and mouth. We do require that you have 2 in case one is misplaced or in the case that someone uses a neck gaiter as it is traditionally intended and it gets wet.

Please note that all of our camps take place in an open-air, outdoor setting.

  • At this time we are not requiring masks or social distancing during our summer camps, which all take place in an open-air, outdoor setting.
  • Children are now allowed to sign up solo and sail with other children (we no longer require predesignated buddies)
  • We are not mandating vaccines to participate nor are we asking for vaccination status.
  • Knowing that we continue to be in a state of flux with variants and outbreaks we will reserve the right to require masks and/or social distancing onshore if it becomes appropriate for us to do so in order to keep camps safe AND fully staffed.
  • We kindly ask that any individual who is exhibiting COVID symptoms self-test and only come to camp if they have a negative test result. Additionally, if any participant has confirmed exposure to someone else who has COVID that they monitor symptoms and only come to camp after testing negative.

General Inquiries: admin@communitysailing.org

General Office Phone: 303-757-7718

For any inquiries directly related to your child WHILE they are in our care during camp hours (change in pick up, forgotten lunch drop off, calling in for absences etc.) please refer to the Shore Director phone number sent in your camp reminder email.

Our location inside the Cherry Creek Reservoir is  located inside The Marina grounds (4800 S. Dayton, Greenwood Village, CO 80111). If you are on I-225 N, take exit 2 for Tamarac St/DTC Blvd. and turn right onto DTC Blvd. Turn left onto E. Union Ave and follow that until you reach S. Dayton St. on your right. After you turn right onto S. Dayton St, you will immediately see an entrance to West Gate of the Cherry Creek State Park on your left.

Once you enter the West Gate, follow this road until you see signs for The Marina on your left. Take that first left and then follow this road until it dead-ends at the Lakehouse. Beyond this the specific location is program specific:

Summer camp pick up and drop off is drive-through style and held in the 3rd row of the Lake House parking lot (it will be well marked and obvious).

Adult and Evening Classes will meet on the main marina dock in front of the white building with blue trim.

Race Team will meet under the white tents closest to the CSC clubhouse building in the lower boat lot (just to the left of the Lakehouse).

From downtown Boulder, head east on Arapahoe Avenue, turn north on Foothills Parkway, west on Jay Road, and north on 51st Street, turn east and head to the entrance of Reservoir Road.  From the Front Gate, drive toward “Hobie Haven” look for CSC’s white tent and boat racks with your sailing gear. 5565 51st St, Boulder, CO 80301.   Map

It depends on your location.

Boulder Reservoir: Entrance Fees are included in your registration costs. Community Sailing pays the State Park and Boulder Reservoir entrance every time you are entering the park for your child’s camp. Please tell the gate attendant that you are entering for a class with Community Sailing of Colorado.

Cherry Creek Reservoir: A State Parks Pass is required to enter Cherry Creek State Park. If you don’t have a State Parks Pass you can choose to pay the daily rate at the front gate or the font gate kiosk if there are no gate attendees.

PLEASE NOTE: Beginning in 2023, ​​​Colorado residents will automatically get a $29 Keep Colorado Wild Pass during their annual vehicle registration through the Division of Motor Vehicles (DMV) unless you manually opt-out.​ This new pass gives all Coloradans easy access to state parks and the opportunity to support our great outdoors and wildlife in a meaningful way.​

We will always try and sail every day for the duration of camp but know the weather doesn’t always cooperate. The safety and well-being of our campers and staff are of utmost importance. In the event of severe inclement weather that may impact our regular sailing activities, we have established the following policy to ensure the safety of all participants.

  • If inclement weather conditions are preventing us from regular on-water activities for an extended period in the afternoon, we will shift gears and engage students in various STEM (Science, Technology, Engineering, and Mathematics) activities and games in a sheltered area.
  • Parents and guardians will be sent a notification via text message and email to the primary account holder about this and given the option to pick up their child early if they so choose.
  • Our staff will remain on-site for the duration of the regularly scheduled camp day to ensure the safety and supervision of those campers who choose to stay or guardians who don’t have the option to pick up early.

Our camps range from 7-12 participants depending on the level and skill set. Each camp has 1 instructor and at least 1 or 2 Junior Instructors. So the typical ratio of instructors to participants ranges from 2:7 to 3:12.

For all camps and classes, an $11 fee per registration fee is charged to cover administrative costs and organizational usage permits.

Code of Conduct: The following rules will help ensure a safe, rewarding, and cheerful learning environment. Appropriate behavior is expected at all times while on CSC property, with staff or parent volunteers and while representing CSC at away events. Students will show respect for their peers, instructors, and other individuals. Students are expected to cooperate and follow directions at all times:

  • No obscene language, rough-housing or throwing of objects.
  • Life Jackets and helmets will be worn at all times whenever a student is on the docks or in a boat.
  • Boundaries must be observed, both on the water and on shore, as established by the instructors.
  • There is no running on the docks.
  • Students will pick up their own trash and are expected to keep their belongings neat and orderly.
  • At the end of class, students are expected to leave equipment shipshape and must report any damaged or missing equipment.
  • Students must be picked up promptly. We would ask the parent to contact the coach if he/she knows they may be late.
  • CSC cannot be responsible for lost or stolen personal items. Please leave items of value at home.

 

Discipline Policy:

First Occurrence: When a problem surfaces the first action is to be taken by the instructor.

  • The student will be spoken to and made aware of the problem. Positive reinforcement will be part of the attempt to solve the problem.
  • The student will have to spend a few minutes in time out. On land, the time out area may be determined by the instructor. On the water or onshore at the time out area will be determined by the instructor.
  • Program Director will have a conversation with the parent if he/she decides it is necessary to improve the situation. We believe it is important for everyone to be in the loop.

Second Occurrence: If the problem isn’t resolved the Program Director will be notified by the instructor.

  • The Program Director will speak to the student involved.
  • The student will be asked to speak about the problem and give their view of occurrence.
  • The student will be asked to suggest what they think is a good solution to the problem.
  • The parents will be updated by the Program Director. Fair and consequential actions will result.

Third Occurrence: The student(s) will be asked to stay home if the safety self or others is compromised.

  • Any further significant problems will be reviewed by the Program Director & Parent and the student may be asked to leave CSC for the remainder of the session. A full written report will be submitted from this meeting and kept on file.

Safety is a core value of Community Sailing of Colorado. We take great pride in offering sailing camps and classes that are safe and fun. To ensure we that we offer the most fulfilling and safe experience to each participant, we review our practices, policies and operation seasonally to ensure that our Safety Plan and Emergency Action Plan include the best practices for children, adults and individuals with disabilities. .

Please feel free to provide us with any feedback or concerns regarding the safety of our operation. It is everyone’s responsibility to ensure that each participant, volunteer and staff member are safe during a CSC program.

Have a Question? Please don’t hesitate to ask.

Community Sailing of Colorado is here to help.

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